Shipping & Returns

UK shipping

Every order ships tracked with Royal Mail from our UK base. Postage is a flat £4.50 for the first record and just £0.50 for each additional record in the same order.

Orders placed before 2pm Monday–Friday usually go out the next working day. Delivery typically takes 2–5 working days.

Packaging

Records are sleeved in fresh poly-lined inners (when needed) and shipped in rigid LP mailers. We pack the way we'd want to receive a record.

Grading

We grade by the Goldmine standard. Any sleeve or media flaws beyond the listed grade are noted in the record description. If a record arrives below the grade described, get in touch and we'll make it right.

Returns

If you're not happy with a record, message us within 14 days of delivery and we'll arrange a return. Records must come back in the same condition they were sent. Once we have the record back we'll refund the purchase price.

Damage in transit is rare but does happen — please photograph the parcel and the damaged record before contacting us so we can claim with the courier.